Accounting Services | Bookkeeping, Controller and Advisory Services Blog Articles

Beyond the Numbers: What It’s Like to Be an Accounting Manager at AccountingDepartment.com

Written by Mike DeFusco | June 4, 2025

At AccountingDepartment.com, we know that exceptional client service isn’t just about clean books—it’s about empowering our people to do their best work and grow professionally. That’s why our Accounting Manager role is such a critical part of our team structure. This leadership position bridges the gap between our Senior Accountants and Controllers, ensuring that both clients and team members receive the high-level support they need.

So, what does a day in the life of an Accounting Manager at ADC look like? And why is this role so vital to the success of both our team and our clients? Let’s dive in.

What Does the Accounting Manager Do?

This is more than a traditional management role. Accounting Managers are responsible for leading and mentoring a dedicated team of accounting professionals who manage complex client accounts. Let's take a deeper dive into the key responsibilities:

  • Guide the month-end closes and attend client meetings
  • Monitor the quality and timeliness of team output
  • Provide real-time coaching and performance reviews
  • Train and mentor team members on full file closures and accounting processes
  • Oversee cross-training to ensure every client account has appropriate backup coverage
  • Step in to resolve challenges before they escalate to the Controller level
  • Assist with 1099 reviews, system implementations, and process improvements

This role is central to AccountingDepartment.com's client service delivery—supporting the day-to-day work of the accounting team while offering a strategic, mentoring presence to ensure everything runs smoothly.

 
The Role in Action: Client Impact
 
Accounting Managers are the secret weapon behind our service consistency, playing an indispensable role in maintaining the high standards our clients expect. These professionals are adept at navigating complex challenges, serving as the primary point of contact for resolution when issues arise.

By stepping in promptly, they eliminate friction and provide essential support to the team, ensuring that problems are addressed efficiently without escalating to the Financial Controller level. Their work is pivotal in adding a crucial layer of quality control and mentorship, which is vital for maintaining the integrity of our services.

This proactive approach not only guarantees that our clients receive seamless service but also fosters an environment of continuous improvement and professional growth within the team. Through their leadership, Accounting Managers ensure that every client interaction is handled with precision and care, reinforcing our commitment to excellence and client satisfaction.

The Career Path to Accounting Manager
 

Most of our Accounting Managers began as Senior Accountants, having first gained experience in our Accountant role. This clear path of progression allows motivated professionals to grow into leadership while continuing to work directly with clients.

This role is ideal for those who love mentoring, enjoy variety, and want to take on more responsibility without necessarily stepping into a Financial Controller position.

Required Skills & Qualifications:

  • 5+ years of accounting experience (preferably in the $5M–$25M revenue space)
  • 1+ year in a client services environment
  • A coaching mindset and the ability to deliver constructive feedback
  • Proficiency in Excel, QuickBooks, and other financial systems
  • A knack for managing people with professionalism and positivity
  • Certification as a QuickBooks ProAdvisor or through AIPB is also a plus.

Above all, this role calls for someone versatile, supportive, and driven to help others succeed.

 
Employee Spotlight - Erica B.

Current Role: Accounting Manager

Career Journey at AccountingDepartment.com

Erica started her journey at ADC as an Accountant, later stepping into the Senior Accountant role to take on more complex clients. After four years, Erica knew she wanted to keep working closely with clients, but also mentor and lead. That’s when the Accounting Manager role became the perfect fit.

Knowing that she didn't have to take the Financial Controller route in order to level up her career was a big factor for Erica. At AccountingDepartment.com, there are so many different paths that can be taken for our team to shape the perfect career for them.

“I love being able to support my team, work closely with clients, and continuously improve how we do things.”

Now, she’s not only a role model for others but also a champion for continuous improvement across teams.

 
Employee Spotlight - Elaine M.

Current Role: Accounting Manager

Career Journey at AccountingDepartment.com

Elaine Miller has been with ADC for 15 years and brings a wealth of experience to her current Accounting Manager role. She started as an Accountant and moved into the Senior Accountant role after 8 years.

Elaine learned more as each of her positions progressed, and once staff members began reporting to her, she brushed up on her HR skills so that she could be the best manager she could be. After 4 years in the Senior Accountant role, Elaine made the jump up to the Accounting Manager position.

“Having a strong belief in your company can get you through anything.”

Her journey reflects the many different paths available within ADC and how dedication to both client success and team leadership can shape a fulfilling career.

 
Why This Role Matters

The Accounting Manager is a cornerstone of our Client Services Team. By fostering team development, improving internal processes, and stepping in to resolve issues, Accounting Managers directly contribute to our company’s growth and the exceptional service we provide.

This position is also highly collaborative—Managers work hand-in-hand with Accountants, Senior Accountants, and Financial Controllers across the client teams. They also participate in leadership development programs like LEAP by Stewart Leadership, where they refine their skills in coaching, mentoring, and effective leadership.

 
How to Apply or Express Interest

Are you ready to take your accounting career to the next level? The Accounting Manager role at ADC offers the opportunity to work with a dynamic team, gain valuable experience, and make a real impact on clients. We'd love to hear from you if you thrive in a fast-paced, collaborative environment!