Client Procedures Manual (CPM)

AccountingDepartment.com has developed and standardized consistent policies and procedures to streamline the accounting process. All AccountingDepartment.com employees are trained on these policies and procedures. Adherence to these standards and practices creates consistency and accountability throughout AccountingDepartment.com, and ensures that your monthly financial report package is both timely and accurate.

Policies and procedures specific to each client are developed and compiled in an internal Client Procedures Manual. This document includes detailed instructions for capturing each client’s daily financial activity, as well as specific tasks to be performed for monthly, quarterly, and annual closings.

Piece of Table of Contents and Sample page of a CPM – Average CPM 30-150 pages long

CLIENT INFORMATION PAGE ........................................................................................................... 4

  1. BANKING: ................................................................................................................................. 5
    1. ONLINE ACCESS ............................................................................................................... 5
    2. RECORDING MANUAL CHECKS ......................................................................................... 5
    3. RECORDING DEBIT CARD TRANSACTIONS ........................................................................ 5
    4. RECORDING EFT TRANSACTIONS ..................................................................................... 5
    5. RECORDING PETTY CASH TRANSACTIONS ....................................................................... 5
    6. RECORDING CREDIT CARD DEPOSITS .............................................................................. 5
      1. The following must occur on a daily basis: ..................................................... 5
        1. Download the orders from the shopping cart ...................................... 5
        2. Credit Card Deposits must be entered .............................................. 5
    7. RECONCILING UNDEPOSITED FUNDS (MONTHLY BASIS) ................................ 6
    8. RECONCILING PREPAID DEPOSITS (MONTHLY BASIS) ................................... 6
  2. REVENUE: ................................................................................................................................ 7
  1. BANKING:
    1. ONLINE ACCESS
      1. Not applicable
    2. RECORDING MANUAL CHECKS
      1. 10000 – XXXXXX XXXXXX
        1. Manual checks are written depending on vendor need for immediate
          payment to release shipments.
        2. XXXXXX will scan over manual checks to enter, otherwise they are
          “caught” on the monthly bank statement.
    3. RECORDING DEBIT CARD TRANSACTIONS
      1. Not applicable
    4. RECORDING EFT TRANSACTIONS
      1. Automatic Memorized Transaction for AccountingDepartment.com
        1. In the amount of $XXXXXX
        2. Enter 7 days before the 6th of the month (so they can project cash
          flow)
        3. Date withdrawn may need to be adjusted (consult monthly client fees)
      2. Automatic check for Equipment Lease
        1. $XXXXXX on the 1st of each Month
        2. Memorized Transaction in QBs
        3. Create a task to enter
    5. RECORDING PETTY CASH TRANSACTIONS
      1. If you receive information that funds went into petty cash, expense it to
        office expense
      2. XXXXXX does not have a petty cash account listed on their COA because
        the activity is minimal
    6. RECORDING CREDIT CARD DEPOSTS
      1. The following must occur on a daily basis:
        1. Download the orders from the shopping cart
          1. Go to XXXXXX -> XXXXXX XXXXXX with XXXXXX XXXXXX
          2. Click “Select All”
          3. Click “Update Selected”
          4. When it is finished downloading (the message “All selected
            applications have been updated successfully” is near the bottom of
            the window), click “Exit”
          5. If you receive an error under the “Status” section that
            “Authentication Failed”, simply click “Update Selected” again (this
            is a glitch).
        2. Credit Card Deposits must be entered
          1. Go to Banking -> Make Deposits
          2. Click on “Get Funding Status”
          3. For the transactions that say “Funded to Bank”, select and enter
            the deposit into QuickBooks.
        3. on the screenshot (next page)

XXXXXX
- 5 -

Explore Our Free Resource Center

View Our Ad in Inc. Magazine

Meet Bill & Dennis Visit AccountingDepartment.com’s Resource Center
Set Up an Online
Meeting with Us

Set up an online meeting to preview our internal processes, allowing you to see if we are the right fit for your business.












Your Preferred Appointment


8:00 a.m. - 12:00 p.m.
12:00 p.m. - 4:00 p.m.
Note: We will contact you to schedule an appointment.

Please contact me by phone.

Get a Free quote Get a FREE Quote Calculate Your Costs