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Thought Leadership from the Leaders in Virtual Accounting and Bookkeeping Services

At OSI, Our Staff Makes the Difference

Author : Bill Gerber
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We know there are a lot of online account services out there to choose from so why should you choose OSI Business Services?

We could talk about our network security, our broad accounting software support, or our reasonable rates. These are all important factors but we know that our company’s real strength is the quality bookkeepers and controllers that are part of our team.

Our Rigorous Hiring Process

In order even to be interviewed for a position in online account services at OSI, applicants must have substantial industry experience.

Our bookkeepers must have at least 4 years in A/R, A/P and payroll. They must be well versed in QuickBooks or other accounting software. They must complete comprehensive tests on bookkeeping principals and QuickBooks use.

Our controllers must be Certified Public Accountants with at least 7 years in public accounting, at least 5 of which must be in a supervisory position. They must have experience in tax planning including use of Lacerte or other tax preparation software. We prefer applicants who have had experience with the special financial needs of companies in the under $20M market.

Security and Trust

It is hard to turn your company’s confidential financial records over to a stranger, but you can be assured that our staff takes your data security seriously.

We take every step to evaluate the trustworthiness of applicants before hire including a personality test, professional reference check, and a thorough background investigation.

Although most of our staff works from their homes, your data is as safe as if they were in the office. All data is stored in our secured servers not on the employee’s computer. They must have a separate workspace so that even their own families cannot see your sensitive data.

Using Online Account Services Doesn’t Mean Losing Personal Interaction

When you call OSI, there is one thing you will never hear: “Please wait for the next available representative.”

Your accounting services will be handled by a single bookkeeper and a single controller. All of your communications will be with these two people who will become intimately familiar with your company’s unique financial situation. Your services are too important to be handled by whoever is walking by at the moment.

You can contact your bookkeeper by phone or email daily if that’s what you want. You get monthly consultation with your controller, although of course you can call at any time if the need arises.

Our staff is all 100% U.S. based. We see merit the arguments on both sides of the controversial issue of offshore outsourcing. However for the convenience of our customers, we require that our employees work 8 am to 5 pm, Monday through Friday. This is difficult to do with staff on the other side of the world. Employing a domestic workforce also allows us to conduct reference and background checks more easily and thoroughly.

Contact one of our experts and let our carefully selected staff of professionals provide the online account services your organization needs.

 
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